Frequently Asked Questions
Everything you need to know about your Norma Kamali experience.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain sale items and intimate apparel may be final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination and usually range from 7-14 business days.
How do I care for my Norma Kamali garments?
Most of our signature jersey and bonded fabrics are machine washable on a cold, gentle cycle. However, we recommend checking the specific care label on each garment for best results.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.